The use of smart devices and technology to automate and remotely control aspects of a short-term rental property, such as thermostats, locks, lighting, and appliances, enhancing guest convenience and security while optimizing energy consumption.
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An official notification sent to guests upon successfully reserving a short-term rental, outlining booking details, house rules, and check-in instructions.
Software used to manage and analyze customer interactions and data throughout the guest lifecycle, from inquiry to post-stay follow-up.
A heating system installed beneath the floor, often highlighted as an amenity for comfort and warmth, particularly in colder climates.
A metric used to measure the percentage of recurring revenue retained from existing customers over a specific period, excluding new customer revenue….