The process of developing a comprehensive guidebook for guests, including information about the property, amenities, local attractions, transportation, and house rules.
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The practice of equipping a rental property with amenities and supplies based on the specific requests and preferences frequently expressed by guests.
A record of all interactions and correspondence between a host and their guests, typically maintained within a property management software or platform.
The process of guests reserving a short-term rental directly through the host’s website or personal channels, bypassing third-party platforms and their associated…
Promotional activities that take place offline to promote a short-term rental property and attract local guests, such as attending events, partnering with…