Reviews, comments, and ratings provided by guests after their stay, offering valuable insights into areas for improvement and highlighting positive aspects of the rental experience.
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The ability to import booking calendars from one platform (e.g., Airbnb) to another (e.g., VRBO) to avoid double bookings.
Creating a comprehensive knowledge base within Zendesk to provide self-service support to guests, addressing frequently asked questions and resolving issues efficiently.
Adhering to local safety regulations and guidelines for hot tubs and jacuzzis, including fencing, signage, and regular maintenance to prevent accidents.
Implementing environmentally friendly practices in short-term rental operations, such as energy conservation, waste reduction, and local sourcing.