The overall impression and satisfaction a guest has with their stay, influenced by factors like property condition, amenities, communication, and ease of booking.
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A feature on booking platforms allowing hosts to block off specific dates or periods on their calendars when their property is unavailable.
The process of cleaning, preparing, and resetting a short-term rental property between guest stays.
Researching and understanding the local short-term rental market, including competitor pricing, demand trends, and seasonal fluctuations.
Training programs for cleaning staff, property managers, or virtual assistants that focus on effectively handling and responding to guest requests.