The process of interacting with guests before, during, and after their stay, encompassing inquiries, booking confirmations, check-in instructions, addressing concerns, and collecting feedback.
You may also like
A comprehensive vacation rental management software that streamlines operations for short-term rental hosts and managers.
Having plans and procedures in place to handle emergencies that may arise during a guest’s stay, such as natural disasters, medical emergencies,…
A process that allows guests to access the rental property without meeting the host in person, often using keypads, lock boxes, or…
Minimizing periods of unavailability for short-term rentals by streamlining operations, having backup plans in place, and ensuring quick turnaround times between bookings.