The process of interacting with guests before, during, and after their stay, encompassing inquiries, booking confirmations, check-in instructions, addressing concerns, and collecting feedback.
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Leveraging data collected from various sources, like booking platforms and property management systems, to gain insights into performance, guest behavior, and market…
The rivalry among traditional lodging establishments like inns and short-term rentals in Old Lyme, Connecticut, for tourist bookings and revenue.
Laws and ordinances governing short-term rentals, varying by location, that address issues like permits, taxes, and occupancy limits.
A specified minimum number of nights that guests must book for a short-term rental, often implemented to minimize turnover costs and attract…