The process of interacting with guests before, during, and after their stay, encompassing inquiries, booking confirmations, check-in instructions, addressing concerns, and collecting feedback.
You may also like
A strategy where hosts purchase or rent properties in areas with lower property prices but high short-term rental demand, aiming to maximize…
A continuous improvement cycle used in short-term rental management to analyze data, implement changes, and track results for optimization.
A thorough cleaning process that goes beyond basic sanitation, focusing on frequently touched surfaces and using hospital-grade disinfectants. Especially important in the…
Connecting various software tools and platforms used in short-term rental management, such as property management systems (PMS), channel managers, and dynamic pricing…