The process of managing interactions and relationships with vendors that provide services for short-term rentals, such as cleaning, maintenance, or property management.
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A status awarded to top-rated Airbnb hosts who consistently provide exceptional guest experiences and meet performance standards.
A wireless communication protocol used for smart home devices, enabling interconnected amenities like smart locks and thermostats.
A program by Airbnb that recognizes high-quality listings that meet specific criteria for design, amenities, and host responsiveness.
The speed and efficiency with which hosts or property managers respond to guest inquiries and messages.