Promotional activities aimed at attracting potential guests and generating bookings for a vacation rental property.
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A legal principle requiring both parties in a short-term rental agreement to act honestly and fairly, upholding the contract’s spirit and not…
The formal procedure for challenging a decision made by a platform like Airbnb or VRBO, such as a booking cancellation penalty or…
A charge added to the rental rate by the platform or property manager to cover the cost of processing the reservation.
The continuous process of collecting, analyzing, and acting upon guest feedback to improve the short-term rental experience, address issues, and enhance guest…