The use of background checks, identity verification, and communication analysis to assess the trustworthiness and suitability of potential guests before confirming bookings.
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An instant messaging platform within Facebook, often used by short-term rental hosts to communicate with potential and existing guests in real-time.
A cancellation policy that allows guests to cancel their reservation for a full or partial refund, depending on the time frame and…
Creating standardized responses for common guest inquiries to ensure consistent and efficient communication, often used in conjunction with automated messaging systems.
Regularly updating listing information, photos, and descriptions to reflect any changes in amenities, features, or pricing.