The utilization of digital platforms and tools to facilitate seamless communication with guests, manage inquiries, provide information, and address concerns efficiently.
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The systematic gathering of guest opinions and experiences through reviews, surveys, or direct communication on a weekly basis, providing valuable insights for…
The process of welcoming and integrating new short-term rental owners who have hired a property manager or management company. This typically involves…
A synchronized calendar system used by multiple parties, such as co-hosts or property managers, to avoid double bookings and manage availability for…
The degree to which a short-term rental listing accurately reflects the property’s features, amenities, and condition in photos and descriptions.