The intentional crafting of every touchpoint in the guest journey, from pre-booking to checkout, to create a positive, memorable, and personalized stay.
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A pricing strategy employed by hosts to incentivize longer stays by offering discounted rates for guests who book for a full week…
Comprehensive cleaning and sanitation procedures implemented between guest stays to maintain a high level of hygiene and cleanliness within the property.
A Hawaiian word meaning “family” that is often used in the short-term rental industry to emphasize the importance of creating a welcoming…
An essential appliance in a short-term rental that provides hot water for showers, baths, and kitchen use, ensuring guest comfort and convenience.