The difference between the idealized vision of short-term rental hosting (e.g., passive income, happy guests) and the often more complex, demanding reality.
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The process of addressing and resolving guest issues or complaints effectively and efficiently, aiming to turn negative experiences into positive ones and…
A legally binding agreement between the property owner/manager and the guest outlining the terms and conditions of the short-term rental agreement.
The process of gathering insights into the preferences, motivations, and behaviors of target guests to tailor marketing efforts and enhance the overall…