Relating to short-term rentals, UX encompasses all aspects of the guest’s interaction with the property listing, booking process, stay, and post-stay communication, aiming for a positive and seamless experience.
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A seamless and automated check-in process for guests arriving at a short-term rental, often involving keyless entry, digital guidebooks, and clear communication.
Facilitating a system for reporting lost and found items through a QR code linked to a dedicated communication channel or platform.
A detailed questionnaire sent to guests after their stay to gather specific feedback on their experience, property amenities, and areas for improvement.
The automated process of updating calendar availability, rates, and booking details across multiple OTAs in real-time to prevent double bookings.