The different forms of feedback provided by guests and hosts on short-term rental platforms, including star ratings, written reviews, and private feedback.
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A system where rental payments from guests are held by a third-party platform (like Airbnb or VRBO) until after check-in, ensuring both…
A recognition program by Vrbo that acknowledges and rewards property owners and managers who consistently provide exceptional guest experiences and meet high…
A secondary physical location used by a property management company or host to manage operations, handle guest inquiries, or store supplies.
A formal request submitted by a guest or identified by a host for repairs or upkeep required at the rental property during…