Refers to the different categories of short-term rental listings, such as entire home/apartment, private room, or shared room.
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A metric used to measure customer loyalty and satisfaction, calculated by asking guests how likely they are to recommend the rental property…
A trade association representing bed and breakfast establishments in Ohio, some of which may also operate as short-term rentals.
Maintaining a high standard of cleanliness, amenities, and overall guest experience in a short-term rental property to meet or exceed guest expectations…
A proactive and personalized approach to communicating with guests throughout their short-term rental journey, from pre-booking inquiries to post-stay follow-ups.