Providing round-the-clock assistance to guests, addressing inquiries, and resolving issues at any time of day or night.
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The process of confirming the identity of guests booking a short-term rental to prevent fraudulent bookings and ensure safety and security.
A theory of personality that suggests individual differences in personality are based on biological factors, which can be applied to tailor guest…
A community-based crime prevention initiative that encourages residents, including short-term rental hosts, to report suspicious activity, contributing to neighborhood safety.
The comprehensive process of handling guest interactions, from pre-booking inquiries to post-stay follow-ups.