The terms and conditions that outline the rules and penalties for canceling a short-term rental booking, for both hosts and guests.
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A vacation rental marketplace that allows homeowners to list and manage their properties for short-term rentals. It was acquired by Expedia Group…
Actively monitoring, responding to, and managing guest reviews across various platforms. This includes encouraging positive reviews, addressing negative feedback constructively, and using…
A streamlined and convenient arrival experience for guests, often involving keyless entry, digital guidebooks, and clear instructions.
Refers to unethical practices aimed at artificially inflating a listing’s ratings or suppressing negative reviews on short-term rental platforms.