Using natural language processing to determine the overall sentiment (positive, negative, neutral) expressed in guest reviews.
Menu
You may also like
The practice of sending customized messages or alerts to guests at various stages of their booking journey, from pre-arrival instructions to post-stay…
Personalizing a guest’s stay by providing amenities, recommendations, or services based on their specific needs, preferences, or interests.
Indicates that a short-term rental property is managed by a professional property management company, responsible for handling bookings, cleaning, and guest communication.
A rewards program offered by Ibis hotels for frequent guests, offering discounts, perks, and other benefits.