A company that assists businesses with their travel arrangements, including booking flights, accommodations, and managing expenses.
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Creating a comprehensive knowledge base within Zendesk to provide self-service support to guests, addressing frequently asked questions and resolving issues efficiently.
Offering virtual or self-guided property tours using QR codes, allowing potential guests to explore the rental remotely.
Monitoring, responding to, and leveraging guest feedback to improve listings, address concerns, and build a positive online reputation.
Information that guests willingly and proactively provide to short-term rental hosts, such as preferences, interests, and travel styles, which can be used…