A detailed plan for a trip, outlining dates, times, destinations, accommodations, transportation, and activities.
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The specific conditions and policies outlined by hosts regarding cancellations, refunds, and penalties for guests who need to change or cancel their…
Implementing strategies to make the guest arrival and check-in experience as seamless and stress-free as possible, such as clear instructions, keyless entry,…
The overall sentiment and reviews of Ibis hotels found on online platforms, such as travel websites and social media.
Using software or platform tools to automate guest communication, such as sending booking confirmations, check-in instructions, or post-stay reviews.