The process of vetting potential renters to ensure they meet specific criteria, such as background checks and income verification, even for short stays.
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Systematically analyzing guest reviews and feedback to identify areas for improvement and enhance the guest experience.
The exchange of information and interactions between hosts and guests throughout the entire short-term rental process.
Describes the dynamic flow of income generated from various sources in short-term rental management, including nightly rates, cleaning fees, extra guest fees,…
Proactively anticipating and fulfilling guest needs before they arise, going beyond expectations to create a memorable experience.