Pre-written messages used by hosts to efficiently respond to common guest inquiries or situations, while maintaining a personalized and professional tone.
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A dedicated area on listing platforms where potential guests can ask hosts specific questions about the property or their stay.
Established benchmarks and guidelines for service, cleanliness, and overall quality in the hospitality industry, often applied to short-term rentals.
A process that allows guests to access the property without any face-to-face interaction with the host, typically through keyless entry systems, lockboxes,…
A rental property offering scenic views of a glen, typically a valley with a stream running through it.