Processes and procedures implemented by hosts or property managers to ensure the consistent quality of the guest experience, including cleanliness, maintenance, and communication standards.
Menu
You may also like
A legally binding contract outlining the responsibilities and compensation structure between a primary host and a co-host.
The steps and procedures involved in a guest checking out of a short-term rental, including checkout instructions, key return, and cleaning arrangements.
Key performance indicators (KPIs) used to measure the success and performance of a vacation rental business, such as occupancy rate, average daily…
Communication exchanged between hosts and guests through spoken words, either in person or remotely, which can be important for building rapport and…