Processes and procedures implemented by hosts or property managers to ensure the consistent quality of the guest experience, including cleanliness, maintenance, and communication standards.
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A weekly marketing campaign where hosts offer discounts or special packages on Fridays to attract weekend travelers and boost occupancy during off-peak…
The process of confirming a guest’s identity through various methods, such as government-issued ID or social media profiles, to enhance security and…
A type of adjustable air mattress that allows each sleeper to customize the firmness level on their side of the bed.
The art of using design elements, décor, and property descriptions to tell a captivating story about a short-term rental and its surroundings.