Processes and procedures implemented by hosts or property managers to ensure the consistent quality of the guest experience, including cleanliness, maintenance, and communication standards.
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Providing a guest experience tailored to individual preferences and needs, similar to the personalized service offered by a close acquaintance.
The process of dividing a target market into smaller, more defined groups based on shared characteristics like demographics, travel purpose, or booking…
Clear, concise, and timely communication between hosts and guests throughout the booking and stay process.
Detailed property descriptions that highlight amenities and features specifically designed for remote workers, including internet speed, workspace availability, and nearby co-working spaces.