A communication tool integrated within a platform like Airbnb or VRBO, or a third-party service, allowing hosts to communicate with guests before, during, and after their stay.
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Implementing measures to ensure the consistent quality of the guest experience, including regular property inspections, guest feedback surveys, and standardized procedures.
Strategies and tools for tracking guest arrivals and departures, managing access to the property, and ensuring the security of both guests and…
A contract outlining the terms and conditions of a short-term rental stay, agreed upon by both the property owner/manager and the guest,…
Actively monitoring and responding to online reviews, addressing guest feedback, and maintaining a positive brand image.