A property that contains multiple individual rental units, such as an apartment complex, condo building, or several standalone cottages on a single property.
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Feedback and ratings provided by guests after their stay at a short-term rental, influencing future bookings and the property’s reputation.
Practices and policies that promote welcoming and accommodating guests and employees from all backgrounds, regardless of race, ethnicity, gender, sexual orientation, or…
The process and effectiveness of a host in addressing and resolving guest complaints or issues that may arise during a stay, aiming…
Leaving copies of travel magazines like National Geographic Traveler in the rental property to inspire guests and provide them with reading material…