A reservation made directly through a host’s website or booking engine, bypassing third-party platforms like Airbnb or VRBO. Direct bookings can save on fees and provide more control over the booking process.
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Additional income generated through offering extra services or amenities to short-term rental guests, such as airport transfers, grocery delivery, or guided tours.
Software platforms that help short-term rental hosts track, manage, and automate utility bills for their properties.
A metric tracked by Airbnb and VRBO that measures how quickly and consistently hosts respond to inquiries and booking requests.
Structured and unstructured data gathered from various touchpoints that reflect guest feedback, preferences, and sentiments about a short-term rental experience.