A digital or physical guide provided to guests upon arrival. It contains essential information about the property, amenities, house rules, local recommendations, and contact information.
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A style of interior design often used in short-term rentals located in rural or natural settings, characterized by the use of natural…
A cancellation policy that allows guests to cancel their reservation for a full or partial refund, depending on how far in advance…
The overall experience a guest has while staying at a short-term rental, encompassing everything from booking to check-out.
The shared responsibility between hosts and guests to treat each other, the property, and the neighborhood with respect and consideration.