A booking made through a travel management company, often used by business travelers for extended stays in short-term rentals.
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Electronic devices that enhance guest comfort and convenience, such as smart TVs with streaming services, voice assistants, or smart lighting systems.
Creating pre-written messages for common guest inquiries and communication points to ensure consistent, professional, and efficient communication throughout the guest journey.
The process of gathering reviews, ratings, and comments from guests after their stay to improve future guest experiences.
The process of screening potential guests to assess their suitability and minimize risks, often involving background checks, reviews from previous hosts, and…