Maintaining clear and timely communication with guests throughout their stay, from pre-arrival instructions to addressing any questions or concerns.
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A dedicated platform within Airbnb for hosts and guests to communicate and resolve any issues or disputes related to bookings.
Communication methods like email or in-app messaging that allow hosts and guests to respond at their convenience, without requiring an immediate reply.
Connecting short-term rental management systems with Cvent, a platform for event planning and management, to capture bookings from event attendees seeking accommodations.