The process of confirming a guest’s identity through official documents, phone numbers, or social media profiles to prevent fraud and ensure security.
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A record of all communication between the property manager/owner and the guest, including inquiries, booking confirmations, and any other relevant correspondence.
Property improvements and upgrades that focus on enhancing the appeal to remote workers, such as installing faster internet, creating dedicated workspaces, and…
A pricing strategy where hosts offer lower rental rates during periods of low demand or the off-season to attract bookings and maintain…
Specialized software used by hosts and property managers to streamline short-term rental operations, including bookings, communication, and finances.