The process of confirming a guest’s identity through official documents, phone numbers, or social media profiles to prevent fraud and ensure security.
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Shared spaces within a short-term rental property or building accessible to multiple guests or residents.
Proactive communication initiated by a host or property manager to guests, such as pre-arrival instructions, local recommendations, and follow-up messages.
Features and systems within the rental property that allow guests to adjust the temperature, such as heating, air conditioning, and ventilation.
The normal deterioration of a property and its furnishings due to regular use over time, as opposed to damage caused by negligence…