The process of collecting, analyzing, and responding to guest feedback from various channels to improve services, address concerns, and enhance reputation.
Menu
You may also like
Optimizing YouTube videos promoting short-term rental properties for search engines. This involves using relevant keywords in titles, descriptions, and tags to improve…
Encouraging and responding to guest reviews on platforms like Airbnb and VRBO. Positive reviews build trust and credibility, while addressing negative feedback…
The percentage of time a short-term rental property is booked over a specific period.
The ongoing interaction with guests from pre-booking inquiry to post-stay follow-up, ensuring a positive guest experience.