The process of collecting, analyzing, and responding to guest feedback from various channels to improve services, address concerns, and enhance reputation.
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Taking professional photos of the rental property during the off-season to showcase its features and amenities when the surrounding area may be…
A digital or physical guide providing guests with essential information about the property, house rules, local recommendations, and contact details.
The percentage of time a short-term rental property is booked over a specific period, indicating its popularity and revenue-generating potential.
A comprehensive list of items and tasks to be checked before, during, and after a guest’s stay, ensuring the property consistently meets…