Encompasses all aspects of a guest’s stay, from pre-booking communication to post-stay follow-up, aiming to provide a positive and memorable experience.
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A marketing campaign or special offer run by short-term rental hosts around April Fool’s Day to generate bookings and increase brand awareness.
A trade association representing bed and breakfast establishments in Ohio, some of which may also operate as short-term rentals.
Actively seeking and leveraging guest reviews that highlight aspects of the property and hosting experience most valued by the defined target market.
A form of tourism that emphasizes responsible travel to natural areas, conserving the environment, and sustaining the well-being of local people.