A digital or physical guide providing guests with essential information about the property, house rules, local recommendations, and contact details.
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Refers to the uptime and reliability of the server where a short-term rental listing is hosted on platforms like Airbnb and VRBO….
Creating a comprehensive knowledge base within Zendesk to provide self-service support to guests, addressing frequently asked questions and resolving issues efficiently.
Refers to how close a short-term rental property is to popular tourist attractions, landmarks, or entertainment districts. Listings with high attraction proximity…
Specialized insurance policies designed to cover liabilities and potential damages associated with hosting short-term rentals, beyond traditional homeowner’s insurance.