The ongoing interaction with guests from pre-booking inquiry to post-stay follow-up, ensuring a positive guest experience.
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A digital or physical resource providing guests with essential information about the property, amenities, local area, and house rules.
A pricing strategy where the price of a short-term rental approaches a certain level as the booking date gets closer. This strategy…
A bathroom that contains only a toilet and a sink, also known as a powder room or guest bathroom. Important for guests…
Clear and concise instructions provided by hosts to guide guests to the property, often including multiple transportation options and local landmarks.