Environmentally responsible approaches to short-term rental management, including energy efficiency measures, waste reduction, and the use of eco-friendly products.
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The process of monitoring, responding to, and managing guest reviews and feedback across various platforms to improve guest satisfaction and online reputation.
Using natural language processing to determine the overall sentiment (positive, negative, neutral) expressed in guest reviews.
Feedback left by guests after their stay, providing insights into the property’s condition, host’s communication, and overall experience, influencing future bookings.
A smooth and welcoming process for new guests, providing them with all the necessary information and support.