A comprehensive document or digital resource provided to guests upon booking that includes essential information about the property, amenities, house rules, and local recommendations.
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The process of actively monitoring, responding to, and leveraging guest reviews across multiple platforms to improve reputation and attract bookings.
A professional laundry service specifically catering to businesses, often used by short-term rental hosts to ensure high-quality linen and towel cleaning.
Specific dates on the booking calendar when a short-term rental property is unavailable for reservation, often due to owner use or maintenance.
Offering guests a range of check-in times or options beyond the standard time, such as self-check-in or late arrival.