Measures taken by hosts or property managers to verify the identity and assess the suitability of potential guests before confirming bookings, often involving background checks and reviews.
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The process of enhancing various aspects of the guest journey, from booking to checkout, to provide a positive and memorable experience.
The process of securely transferring property access to guests, often utilizing methods like lockboxes, smart locks, or key exchange services.
Allowing guests to access the property before the standard check-in time, often for an additional fee or subject to availability.
Informational resources provided by hosts to guests, highlighting local attractions, restaurants, and activities in the area.