The process of monitoring, responding to, and managing guest reviews on short-term rental platforms to maintain a positive reputation and attract future bookings.
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A collection of resources provided to guests after booking, including check-in instructions, house rules, local recommendations, and contact information.
A significant increase in travel demand and bookings experienced during the Islamic holiday of Eid al-Fitr, presenting opportunities for hosts to adjust…
A booking where the guest has made a reservation but has not yet completed the booking process, such as providing payment information.
A group of similar short-term rental properties in the same market that are considered direct competitors, used for benchmarking and pricing strategies.