Encompasses all aspects of creating a positive and memorable experience for guests, from pre-arrival communication to personalized recommendations and post-stay follow-up.
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A refundable amount held by the host to cover potential damages or losses caused by guests during their stay.
A visual representation of key performance indicators (KPIs) for your short-term rental business, tracking metrics like occupancy rate, average daily rate, and…
Providing a digital or physical guest book where guests can leave reviews, offer suggestions, and access helpful information about the property and…
A detailed set of guidelines and procedures for cleaning and sanitizing a short-term rental property between guest stays.