A centralized platform that provides key performance indicators (KPIs) and insights into rental performance, including occupancy rates, revenue generated, and guest reviews from platforms like Airbnb and VRBO.
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A tool or feature within a property management system that displays the demand for short-term rentals on specific dates, often using historical…
A secure storage device for keys or access cards, allowing for contactless check-in and key exchange with guests.
The process of collecting, analyzing, and responding to guest feedback from various channels to improve services, address concerns, and enhance reputation.
A metric tracked by Airbnb and VRBO that measures how quickly and consistently hosts respond to inquiries and booking requests.