Handling secure online payments from guests for bookings, typically through integrated payment gateways within channel managers or property management systems.
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Collaborating with local businesses and service providers to enhance guest experiences and offer value-added services like tours, transportation, and dining.
A designated person or service that guests can reach out to for urgent assistance or maintenance issues during their stay.
The use of technology to automate tasks typically handled by a front desk, such as guest communication, booking management, and check-in/out processes.
A residential community with controlled access points, often offering enhanced security and privacy.