Managing all interactions with guests throughout their stay, from pre-booking inquiries to post-stay feedback, using various channels like messaging apps and email.
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A unique nine-digit number assigned to individuals or businesses by the IRS for tax purposes, required for reporting rental income.
The speed at which hosts respond to booking inquiries and guest messages, crucial for securing bookings and providing excellent customer service.
The process of identifying potential risks and liabilities associated with short-term renting and implementing strategies to mitigate them, often a joint effort…
Tailoring guest experiences by suggesting local attractions, restaurants, or activities based on their preferences or past booking behavior.