Managing all interactions with guests throughout their stay, from pre-booking inquiries to post-stay feedback, using various channels like messaging apps and email.
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Identifying and targeting specific guest demographics, such as families, business travelers, or digital nomads, through tailored marketing and property amenities.
A broader term encompassing furnished properties rented out for short-term stays, often geared towards leisure travelers and families.
Tailoring the guest experience to individual preferences, such as providing local recommendations, welcome gifts, or accommodating special requests.
A cancellation policy that allows guests to cancel their reservation for a full or partial refund, depending on how far in advance…