An automated message sent to guests upon successful booking confirmation, including details about the reservation, payment, house rules, and check-in instructions.
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The use of technology to analyze guest feedback from reviews, surveys, and social media to understand guest satisfaction and identify areas for…
An additional source of income generated from a short-term rental property beyond rent, cleaning fees, and extra services, such as affiliate marketing…
The exchange of information between hosts and guests before, during, and after a short-term rental booking, including inquiries, confirmations, and feedback.
Water with a high mineral content, which can cause limescale buildup in appliances and plumbing. Hosts may need to use water softeners…