Hungarian term for “Regulatory Zone,” referring to specific geographical areas with unique rules and regulations for short-term rentals, often found in cities like Budapest.
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Creating a comprehensive knowledge base within Zendesk to provide self-service support to guests, addressing frequently asked questions and resolving issues efficiently.
All communication and interactions between hosts, guests, and platforms occurring online, including messaging, reviews, and booking processes.
Software solutions designed to manage and integrate core business functions, including financials, operations, and customer relationship management, for larger short-term rental businesses.
A day or more left vacant between bookings to allow for cleaning, maintenance, or unexpected delays in guest checkout/new guest arrival.