Implementing a proactive and regular maintenance schedule to ensure the property remains in excellent condition, preventing potential issues and maintaining a high standard for guests.
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The average duration it takes a host to respond to guest inquiries or messages, a crucial factor in providing excellent customer service.
Building strong relationships with guests by proactively anticipating and fulfilling their requests, leading to increased loyalty and positive reviews.
A pricing strategy where hosts set their rates just below a significant price point to attract budget-conscious travelers.
Guidelines and best practices for providing exceptional service and creating a welcoming and comfortable experience for short-term rental guests.