Utilizing automated messaging and templates to streamline guest communication, from booking confirmation to check-out instructions, while maintaining a personalized touch.
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The exchange of information and interaction between a short-term rental owner/manager and their guests, encompassing pre-booking inquiries, booking confirmations, check-in instructions, and…
Regular inspection and upkeep of water heaters in short-term rentals to ensure their safe and efficient operation, including flushing the tank, checking…
The various platforms or methods used to communicate with guests, including email, SMS, messaging apps, and phone calls.
Maintaining a prompt and consistent response time to guest inquiries and messages, demonstrating professionalism and attentiveness.