Establishing a system for consistently collecting guest feedback through post-stay surveys or reviews to identify areas for improvement, address concerns, and enhance future guest experiences.
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The ability to personalize pre-written messages sent to guests for various scenarios, such as booking confirmations, check-in instructions, or post-stay inquiries, saving…
A short-term rental experience that feels genuine and true to the local culture or the property’s unique character, often incorporating local design…
Educational resources and programs designed to help vacation rental hosts improve their skills in areas such as marketing, guest service, and property…
Inquiries from potential guests regarding a short-term rental property, typically covering details about amenities, location, pricing, and availability.