Establishing a clear and fair policy for handling accidental damages, outlining procedures for reporting, assessing, and addressing the situation while maintaining positive guest relations.
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A relaxed and carefree approach to timekeeping often associated with island destinations, encouraging guests to unwind and enjoy the slower pace of…
A metric tracked by Airbnb and VRBO that measures how quickly and consistently hosts respond to inquiries and booking requests.
The process of organizing and tracking potential guests as they move through the stages of booking a short-term rental, from inquiry to…
The approximate time that a guest expects to arrive at the property, allowing hosts to prepare accordingly.