Establishing a clear and fair policy for handling accidental damages, outlining procedures for reporting, assessing, and addressing the situation while maintaining positive guest relations.
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The process of guiding new guests through the initial steps of using a short-term rental platform or booking a property, ensuring a…
The assistance and communication provided to guests before, during, and after their stay, addressing any questions, concerns, or issues that may arise.
Measures taken to ensure the safety and security of both the property and guests, including security systems, access control, and guest screening.
A wooden board with ridges used to shape gnocchi, a type of Italian dumpling. Including a gnocchi board can encourage guests to…