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A strict set of rules and consequences outlined by a host to address unacceptable guest behavior, such as property damage, excessive noise,…
Strategies and tools used to manage interactions with guests, from initial inquiry to post-stay follow-up, aiming to build loyalty and positive relationships.
An online platform offering training and resources for hospitality professionals, including those in the short-term rental industry, covering topics like guest service,…
A hypothetical term referring to a segment of high-end, luxury short-term rentals that cater to discerning travelers seeking exceptional experiences and amenities.