The collective sector encompassing all businesses and activities related to short-term rental accommodations, including property management, technology platforms, and hospitality services.
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The process of interacting with guests before, during, and after their stay, encompassing inquiries, booking confirmations, check-in instructions, addressing concerns, and collecting…
A reservation made directly through a host’s website or booking platform, bypassing third-party listing sites like Airbnb or VRBO. Direct bookings can…
The integration of internet-connected devices and appliances within a short-term rental property. This can include smart locks for keyless entry, smart thermostats…
A key performance indicator (KPI) that measures the percentage of time a short-term rental property is booked over a specific period, reflecting…